Chris, see my comments below
In a message dated 7/10/2013 3:36:15 P.M. Eastern Daylight Time,
hm2support@holdemmanager.com writes:
Hi, my name is Chris.
- If your windows user name has any unique 'cyrillic characters' you may need to create a new windows user with a single EN-US name without any special characters.
- Uninstall HM2 (and HM1 if it is installed)
- Create a new windows user in the Control Panel > User Accounts. Make sure it is an Administrator account and has no unique characters in the name (only characters from EN Alphabet)- Reboot the PC- Log in to the new windows user account- Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)*- Reinstall HM2 - http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe
- and try to register again.
Hi, my
name is Chris.
- If your windows user name has any unique 'cyrillic
characters' you may need to create a new windows user with a single EN-US name
without any special characters.
- Uninstall HM2 (and HM1 if it is
installed)
- Create a new windows user in the Control Panel >
User Accounts. Make sure it is an Administrator account and has no unique
characters in the name (only characters from EN Alphabet)
- Reboot the PC
- Log in to the new windows user
account
- Now Delete C:\ProgramData\XHEO INC\SharedLicenses\
Holdem Manager 2.lic (XP Users can find the file at C:\Documents and
Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager
2.lic)*
- Reinstall HM2 -
http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe
- and try to register again.
I got through all of the above
steps, and everything went fine until I tried to install Holdem Manager (I use
HM2 Small Stakes). I got to the window labeled Holdem Manager Setup, where I
was asked to choose my components, but I didn't have a choice. Holdem Manager
was already checked, and PostgreSQL was unchecked, with the
notation:
"PostgreSQL (already
installed".)
Postgre is not already installed.
Prior to going through the steps listed above, I uninstalled both HM2 and
PostgreSQL, using Revo Uninstaller. Now I'm not sure if I should go ahead and
install HM2 by itself. I think there is a standalone version of Postgre that I
could install separately.
How should I proceed?
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