Sunday, July 14, 2013

Holdem Manager: The Fun Never Ends




Chris, see my comments below
 
In a message dated 7/10/2013 3:36:15 P.M. Eastern Daylight Time, hm2support@holdemmanager.com writes:



Hi, my name is Chris.

- If your windows user name has any unique 'cyrillic characters' you may need to create a new windows user with a single EN-US name without any special characters.

- Uninstall HM2 (and HM1 if it is installed)

- Create a new windows user in the Control Panel > User Accounts.  Make sure it is an Administrator account and has no unique characters in the name (only characters from EN Alphabet)
- Reboot the PC
- Log in to the new windows user account

- Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)*
- Reinstall HM2 - http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe

- and try to register again.

Hi, my name is Chris.
- If your windows user name has any unique 'cyrillic characters' you may need to create a new windows user with a single EN-US name without any special characters.
- Uninstall HM2 (and HM1 if it is installed)
- Create a new windows user in the Control Panel > User Accounts.  Make sure it is an Administrator account and has no unique characters in the name (only characters from EN Alphabet)
- Reboot the PC
- Log in to the new windows user account

- Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)*
- Reinstall HM2 - http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe
- and try to register again.
 
I got through all of the above steps, and everything went fine until I tried to install Holdem Manager (I use HM2 Small Stakes).  I got to the window labeled Holdem Manager Setup, where I was asked to choose my components, but I didn't have a choice.  Holdem Manager was already checked, and PostgreSQL was unchecked, with the notation:
 
"PostgreSQL (already installed".)
 
Postgre is not already installed.  Prior to going through the steps listed above, I uninstalled both HM2 and PostgreSQL, using Revo Uninstaller.  Now I'm not sure if I should go ahead and install HM2 by itself.  I think there is a standalone version of Postgre that I could install separately.
 
How should I proceed?
 

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