Tuesday, October 30, 2018

The Tech Nightmare Continues


It seems fitting now that many years ago I got kicked out of MENSA.  (I stopped paying dues because the local meetings were disbanded due to lack of interest.)  I'm clearly not smart enough to solve all of the technical problems that have been blowing up everything that I try to accomplish.

I really want to be able to write about poker, and to play poker.  I am months behind on my plan. My goal for the end of this year was to start with $40 and grind a bankroll of at least $1,000 on Juicy Stakes Poker.  I was hoping to then withdraw some of that money so that I could add a second poker site and/or play some live tournaments.  That goal has been put off, probably for several months.  I wanted to have multiple options and now I have none.

There isn't much more that I can say, except to show you what I just sent to the twoplustwo.com poker forums, Holdem Manager Support thread:


I have a big problem. I play on two online sites and I have problems playing on either of them.

I'm not playing on Juicy Stakes Poker because I'm waiting for an update from Holdem Manager that will allow me to use a HUD on that. That's the smaller of the two problems as I should be able to play with no problem eventually.

The big problem is that I also want to play on Americas Cardroom, and that's a mess, partly because of an emergency support session (I think that that's the right term) where the support  person fixed nothing and made it even more confusing.

When I open Holdem Manager, in the upper left corner it shows my site as Cake Poker (Juicy Stakes Poker) but I can't change it. HM2 shows that I am tracking both sites, but I can't change the display to show that I'm playing on Juicy Stakes Poker.

I played a test freeroll on Americas Cardroom yesterday and the HUD worked, but the HM2 display still showed that I was playing on Cake Poker, so I don't really know where those hands are stored.

When the support person was trying to fix that, he also did a lot of other things while I watched on Teamviewer. There was very little communication and he did things that I didn't ask or want him to do. I didn't question any of it because I didn't know what to ask.

He added a new database called Newbase and he was moving other database icons around. He changed the statistics that I was using and, I guess, he put in the stats that he thought were more important that the ones I chose. For example, he deleted my 3-bet stats and gave me an aggression factor stat, which I have never used. He was jumping all over the page moving and changing things and I had no idea what was going on. I can fix the stats but it's certainly annoying that he changed them.

He was not able to do anything about which site HM2 showed as active, but at least I got my $60 back. I have tried to do it myself. I googled "site-setup" and could not find any videos that showed how to set up two sites. The HM2 site setup video shows only one site as well.

It seems that both sites are tracking, but I'm not sure where the hands are winding up, or how reliable my HUD numbers are. Many years ago I tracked two sites and I don't remember any problems like this. I have no idea what is different, or what I might be doing wrong.

I don't really understand the relationship between the poker sites, databases and HUDs. If there is somewhere I could go to do some reading on how it all works together then maybe I could fix it. I have no clue what I'm doing and I have no idea which hands from which site(s) are supposed to go to "Newbase."

Any advice or help is appreciated.




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