Still another holdup with Holdem Manager support getting me back on Juicy Stakes Poker. In fact, I was notified that nothing has been done yet. Here is that communication, starting with post #49702 on the Holdem Manager Support thread.*
Me: Because of a Juicy Stakes Poker update, I've been waiting for the HM2 update that will allow me to use a HUD on that site. Today I opened JSP and they have a new update. Does that affect my situation?
Holdem Manager Support: An update from them isn't likely to fix anything for you. I just downloaded the update and tested and the HUD still doesn't work (hands do import). I left a note on HM-8966 but never got a reply so I just pinged the QA/Testing Manager directly to ask him to try and get this in front of a developer for our next beta update.
Another player: So the issue for Intertops** still hasn't been fixed? Are they even aware of the issue?
Holdem Manager Support: It is something we need to fix on our end in HM2. They made a change in their software that broke our HUD on the Horizon network sites. Unfortunately most sites don't let us know in advance before they make these types of changes so we have to react after the fact. I bumped the issue again with our QA/Testing Manager so hopefully he can find room in the developer's schedules to get it looked at soon finally.
So, nothing has been done. I haven't been able to play on Juicy Stakes Poker for several months, and I'm not the only player out in the wilderness, wondering when everything is going to be working again.
As always, your comments and questions are welcome (see box below.)
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*https://forumserver.twoplustwo.com/167/commercial-software/holdem-manager-support-1535/index1989.html#post54401515
**Intertops is the parent company of Juicy Stakes Poker
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